Privacy Policy
Consumers Financial Company is committed to protecting your privacy, whether in
electronic or physical format. This Privacy Policy governs the manner in which Consumers
Financial Company collects, uses, maintains, and discloses information collected from
you.
PERSONAL IDENTIFICATION INFORMATION
We may collect personal information from you in a variety of ways, which may include:
NON-PUBLIC PERSONAL IDENTIFICATION INFORMATION
We may collect nonpublic personal information on applications and other forms you
complete, through conversations you may have with our loan originators and processors,
with our other representatives, and in some cases, over our website. We may also collect
information from a wide range of other sources in order to process and/or underwrite your
loan. These sources may include, among others, employers, attorneys, banks, title
insurers, insurance companies, and credit reporting agencies.
We do not disclose any nonpublic personal information about our customers or former
customers to anyone, except as permitted by law. We do not share your information with
third parties or aƯiliates for marketing or promotional purposes.
HOW WE USE YOUR PERSONAL INFORMATION
We collect and use information about you to help us serve your financial needs, provide
you with quality products and services, and fulfill legal and regulatory requirements.
Specifically, we use your personal information to:
We do not use your information for marketing purposes unless you have expressly
consented to such communications. We may continue to use your information as needed
even after you are no longer a customer, solely to comply with legal obligations, resolve
disputes, or enforce agreements.
SAFEGUARDING PERSONAL INFORMATION
We restrict access to nonpublic personal information about you to those employees who
need to know that information to provide products and services to you. Our policy, which
governs the conduct of all of our current and terminated employees, requires all
employees to safeguard personal information about the consumers and customers we
serve or have served in the past.
We adopt appropriate data collection, storage, and processing practices and security
measures to protect you against unauthorized access, alteration, disclosure, or
destruction of your personal information, username, password, transaction information,
and data stored on our website. We maintain physical, electronic, and procedural
safeguards that comply with federal regulations to guard your personal information. We
continue to assess new technology as it becomes available and upgrade our physical and
electronic security systems as appropriate.
We will retain your information for as long as your account is active or as needed to provide
you services. We will retain and use your information as necessary to comply with our legal
obligations, resolve disputes, and enforce our agreements.
NON-SHARING CLAUSE
No mobile information will be shared with third parties/aƯiliates for marketing/promotional
purposes. All the above categories exclude text messaging originator opt-in data and
consent; this information will not be shared with any third parties.
Consumers Financial Company does not sell, rent, or share your personal information
with third parties for marketing or any other purposes outside of what is required to service
your loan request or as permitted by law.
USE OF COOKIES
Our website may use “cookies” to measure site activity and enhance your experience. A
cookie is a small file that a web server automatically sends to your computer or any other
Internet device when you browse certain websites. Cookies are stored on your hard drive
for record-keeping purposes and to track information about websites you have visited. The
information stored within the cookie can be read only by the web server that originally sent
the cookie to your computer. We do not capture or store personal or sensitive information
in our cookies that will reveal your specific identity. You may choose to set your web
browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note
that some parts of our website may not function properly.
TYPES OF COOKIES
There are two types of cookies: session cookies and persistent cookies.
Session cookies are temporary files that erase when you close your browser. Persistent
cookies are files that stay in one of your browser’s subfolders and do not expire at the end
of the session.
THIRD PARTY WEBSITES
You may find advertising or other content on our website that links to the sites and services
of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do
not control the content or links that appear on these sites and are not responsible for the
practices employed by websites linked to or from our website. In addition, these sites or
services, including their content and links, may be constantly changing. These sites and
services may have their own privacy policies and customer service policies. Browsing and
interaction on any other website, including websites which have a link to our website, is
subject to that website’s own terms and policies.
CALIFORNIA DO NOT TRACK NOTICE
Under California law, website and online service operators are required to disclose how
they respond to web browser “do not track” signals or other similar mechanisms that
provide consumers the ability to exercise choice regarding the collection of personal
information about a consumer’s online activities over time and across third party websites,
to the extent the operator engages in that collection. At this time, we do not track our
customer’s personal information over time and across third-party websites and therefore
this requirement does not apply to us.
California law also requires website and online service operators to disclose whether third
parties may collect personal information about their user’s online activities over time and
across diƯerent sites when the users use the operator’s website or service. Third parties
that have content or services on our site such as a social feature, analytics service, or an
advertising network partner, may obtain information about your browsing or usage habits
but this information does not include personal information. We do not knowingly permit
such third parties to collect any personal information from our site unless you directly
provide it to us and we provide it to them with your consent.
TESTIMONIALS
We display personal testimonials of satisfied customers on our site in addition to other
endorsements. With your consent we may post your testimonial along with your name. If
you wish to update or delete your testimonial, you can contact us at
matt.stout@icansavemoney.com
PHONE NUMBER PRIVACY POLICY
We respect your privacy and are committed to protecting your personal information.
Use of Information: We use your phone number to send SMS messages regarding your
inquiry and customer care related topics.
Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to
third parties or aƯiliates for marketing purposes.
Opt-Out: Reply “STOP” to unsubscribe or “HELP” for assistance.
Message Disclosures: Message frequency varies. Message and data rates may apply.
Data Security: Your data is protected and retained only as needed.
We obtain consent to send SMS messages when you provide your phone number during a mortgage loan application or direct phone/email inquiry with Consumers Financial Company. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe.
CHANGES TO THIS PRIVACY POLICY
Consumers Financial Company has the discretion to update this privacy policy at any time.
We encourage you to frequently check this page for any changes to stay informed about
how we are helping to protect the personal information we collect. You acknowledge and
agree that it is your responsibility to review this privacy policy periodically and become
aware of modifications.
If you do not want us to send you postal mail for marketing purposes, you may remove your
name from current and future mailing lists by contacting us at 801-403-1792 or email
matt.stout@icansavemoney.com
CONTACTING US
If you have any questions about this privacy policy, please write us at:
Consumers Financial Company
2834 S. Highland Dr
Salt Lake City, UT 84106
Or call us at 801-403-1792 or email matt.stout@icansavemoney.com
(mailto:matt.stout@icansavemoney.com)
